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Shipping & Returns

 

SHIPPING 
We ship to most areas of the world serviced by the US Postal Service, International First Class and/or Priority mail and Fedex. USPS First Class packages can sometimes take 4-8 weeks to reach international destinations, for faster service select Priority Mail, and for the quickest delivery please choose Fedex. PLEASE BE AWARE THAT USPS FIRST CLASS ONLY TRACKS SHIPMENTS TO THE U.S. BORDER, AND WILL NOT TRACK THE SHIPMENT ONCE IT LEAVES THE U.S.. IF DOOR-TO-DOOR TRACKING IS REQUIRED, PLEASE USE PRIORITY MAIL OR FEDEX.

 

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose.

 

RETURNS POLICY
 You may return defective items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). If you made a mistake placing your own order, we may ask you to pay additional shipping and handling fees to cover the cost of replacing your item(s).

 

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

 

TO RETURN AN ITEM
 Simply return the product for which you wish to receive a refund within the above specified refund window. Please include the original invoice that accompanied your product. We'll notify you via e-mail of your refund once we've received and processed the returned item.

 

If you have checked out anonymously without creating an account, please included all contact information that will allow us to process your refund.