Shipping & Returns
We ship to most areas of the world serviced by the US Postal Service and international first class and/or Priority mail. USPS First Class packages can sometimes take 4-8 weeks to reach international destinations, for faster service select Priority Mail. Note that there are restrictions on some products, and some products cannot be shipped to certain international destinations. We reserve the right to cancel an order if it's destination country has been a source of previous fraudulent orders
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose.
You may return most new, unopened or defective items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). If you made a mistake placing your own order, we may ask you to pay additional shipping and handling fees to cover the cost of replacing your item(s).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
TO RETURN AN ITEM
Simply return the product for which you wish to receive a refund within the above specified refund window. Please include the original invoice that accompanied your product. We'll notify you via e-mail of your refund once we've received and processed the returned item.
If you have checked out anonymously without creating an account, please included all contact information that will allow us to process your refund.